Privacy Policy

Full Audit Bid System (FABS) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information.

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How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our services, including customer support.
• Communication: To send you updates, newsletters, and service-related materials, subject to your communication preferences.
• Compliance: To comply with legal obligations and protect the rights of users and our business.

1. Information We Collect

We may collect the following information when you contact us, request a quote, or use our services:

• Full Name
• Company Name
• Email Address
• Phone Number
• Project Information
• Construction Drawings & Specifications
• Billing Information

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2. How We Use Your Information

We use your information to:

• Provide estimating and takeoff services
• Prepare project quotations
• Process payments
• Communicate project updates
• Improve customer service
• Enhance our website and services

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3. Project Documents & Drawings

All project plans, drawings, specifications, and related documents submitted to Full Audit Bid System (FABS) are treated with strict confidentiality.

If required, we are happy to execute a Non-Disclosure Agreement (NDA) before commencing work.

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4. Payment Security

We use secure third-party payment processors to handle transactions.

Full Audit Bid System (FABS) does not store your complete credit card, debit card, or banking information on our servers.

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5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may only be shared when:

• Required by law
• Necessary to complete a service request
• Authorized by the client
• Required for payment processing

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6. Cookies & Website Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve website performance.

These tools may collect:

• Browser Type
• Device Information
• IP Address
• Pages Visited
• Session Duration

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7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

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8. Marketing Communications

We may occasionally send service updates, newsletters, promotions, or industry-related information.

You may opt out of these communications at any time.

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9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

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10. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications

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11. Data Retention

We retain project and customer information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

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12. Children's Privacy

Our services are intended for business professionals and individuals over the age of 18.

We do not knowingly collect information from children.

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13. Changes to This Privacy Policy

Full Audit Bid System (FABS) reserves the right to update this Privacy Policy at any time.

Any changes will be posted on this page with immediate effect.

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14. Contact Us

If you have any questions regarding this Privacy Policy, please contact Full Audit Bid System (FABS) through our Contact page or customer support team.

15. How We Share Your Information

We are committed to protecting your privacy. Your personal information is only shared in limited circumstances as described below.

• No Marketing Sharing: No mobile information will be shared with third parties, affiliates, or partners for marketing or promotional purposes.
• Text Messaging Data: All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
• Sharing with Affiliates: We do not share your personal data with our affiliates unless required by law. If sharing becomes necessary, it will be done under strict confidentiality agreements and only for purposes consistent with this Privacy Policy.
• Sharing with Partners: We may share your information with trusted service providers and partners who assist us with services such as payment processing, customer support, or other operational functions. These partners are contractually obligated to protect your information and use it only for the services they provide on our behalf.
• Sharing with Third Parties: We do not sell or share your personal information with third parties for their marketing purposes. If we ever need to share your information with a third party outside the purposes described in this policy, we will notify you in advance and obtain your explicit consent where required by applicable law.

16. 10 DLC Compliance and Consent Gathering

We comply with all applicable 10DLC messaging requirements to ensure transparency, user consent, and responsible SMS communication practices.

Website and SMS Disclosure Requirements

• Privacy Policy: Our Privacy Policy explains how we collect, use, store, and protect your personal information, including consent for SMS communications.
• SMS Disclosure: All website forms that collect phone numbers include a clear SMS disclosure statement informing users that message and data rates may apply, message frequency may vary, and that they can opt out at any time.

Consent Collection Methods

• Website Consent: Users provide consent by selecting an opt-in checkbox before submitting their phone number through our website forms.
• Verbal Consent: Consent may also be obtained during phone conversations or other direct interactions with our representatives.
• Inbound SMS Consent: When a user initiates contact by sending us an SMS message, it is considered consent to receive responses related to their inquiry.

User Permissions

• Opt-In: Users must provide consent before receiving SMS messages. Initial messages may request confirmation where required.
• Opt-Out: Users can stop receiving SMS messages at any time by replying STOP. Once processed, no further SMS messages will be sent unless the user opts in again.
• Help: Users can reply HELP at any time to receive assistance, support information, and contact details.